Web Style
Guide: Basic Design Principles for Creating Web Sites, by
Patrick J. Lynch and Sarah Horton. A unique resource that "combines
traditional editorial approaches to documents with graphic design,
user interface design, information design, and the technical authoring
skills required to optimize the HTML code, graphics, and text
within Web pages." Available both as a softcover book and
online at http://info.med.yale.edu/caim/manual/intro/introduction.html
Jakob
Nielsen is the preeminent authority on making information
accessible through usable Web sites. His own Web site, useit.com,
is updated regularly with guidelines and user surveys. His book,
Designing
Web Usability, is a must-read for any Web site manager
or developer.
Lynda
Weinman http://www.lynda.com/.
A great site for good advice that's appropriate for nondesigners.
I'd highly recommend any of her books, too.